You can run into the QuickBooks error 15215 when downloading or installing updates for QuickBooks Desktop. Although the error message’s language may vary, Internet Explorer’s wrong configuration is typically to blame. Or if a dispute arises with another background-running program. Updates won’t be made by QB when this issue occurs. In the worst instance, the problem can prevent you from opening QuickBooks.
In this post, we’ll try to clarify the factors that lead to the QuickBooks error 15215 and some easy fixes.
QuickBooks Error 15215: What are the solutions?
Immediately following the error 15215 in QuickBooks, a screen message stating you cannot verify your digital signature appears. Experts provide a variety of troubleshooting techniques, as illustrated below, to resolve the QuickBooks Error 15215.
Solution 1: Determine and Terminate the Conflicting Programs
- To launch the Control Panel, use the ‘Ctrl+Alt+Del’ keys simultaneously.
- You may view a list of the background programs that are currently active in the Control Panel.
- Select the Processes tab, then select the End Process button to terminate each program one at a time.
- See if the error still occurs each time a process is terminated.
Solution 2: Reboot your PC Using Clean Boot Mode
- To open the Run box, press Windows and the letter R simultaneously.
- Enter the command “MSConfig” In the text field after typing it.
- Under the General tab, click Selective Startup at this point.
- Uncheck the option next to Load Startup Items.
- In the Services tab, choose the box next to Hide all Microsoft Services.
- Select the option to Disable All now.
- Open Task Manager by returning to the Startup tab.
- Go ahead and disable all startup programs by using the right-click menu.
- Then click OK, after which you should restart your computer.
Solution 3: Reset the Windows Firewall to allow QuickBooks Desktop to run
- Choose the Control Panel by pressing the Windows Start button.
- When you are there, Click Advanced Settings in the left pane of the Windows Firewall section.
- When you click the Inbound Rules option, a new menu will appear; choose New Rule.
- Select Port, then select Next.
- Input the port number for your QuickBooks Desktop edition while selecting the TCP option.
- Select Allow the Connection, and then press Next.
- Then, enter a name for this rule and click Next once more.
- To keep the settings, click Finish.
- Create outbound rules by following the same set of directions now.
This post offers several quick fixes for the QuickBooks error 15215, which hinders users from downloading and running payroll and other significant updates. Hopefully, applying these fixes will enable you to fix the problem. Follow the troubleshooting steps to prevent any harm to the QuickBooks data files.